CobraTV Pro — Privacy Policy

Last updated: 13 July 2026

CobraTV Pro is a media player. It does not provide, host, supply, or sell any TV channels, films, or other media content. It plays media from playlists and files that you add yourself, and includes built-in features such as internet radio, a trivia game, ambient screens, weather, and a few free, openly-licensed demo clips. Please do not contact us asking for channels or content — we cannot provide any.

This policy explains what data CobraTV Pro (“the app”, “we”, “us”) handles, why, and how you can have it deleted. We aim to collect as little as possible.

1. Information we handle

Device identifier & key. When the app first opens it registers a device identifier and is issued a device key, so your settings and any playlists you add can sync to your device and your free trial / subscription can be recognised.
Approximate location & network (from your IP address). Your country, and your internet provider (ISP) name, are derived from your IP address to operate the service and to prevent abuse of free trials. We do not use your device’s GPS/precise location and the app does not request a location permission.
Playlists you add. If you add a playlist, its address and any username / password are stored so it can sync to your devices. Credentials are encrypted at rest.
Basic playback / connection diagnostics. e.g. connection type, approximate speed and latency, plus the app version and your device model, to show service status and help support.
Now-playing status. While the app is open it sends a periodic “still active” heartbeat and, when you are watching something, the current title, to our own backend so we can see the device is in use and provide support. This is first-party only and is never shared.
Subscription status. Whether your trial or subscription is active (managed on our website).
Media you play from your own device (the “My Files” feature) stays on your device. The app uses Android’s media-access permission only to list your videos/music for playback; those files are never uploaded to us.

2. How we use it

To run the app and sync your playlists and settings to your devices.
To recognise your free trial / subscription.
To prevent abuse (e.g. repeatedly reclaiming free trials).
To provide support and monitor service quality.

We do not sell your personal data, and we do not use it for advertising.

3. Third-party services

Some built-in features fetch data from third parties. We don’t share your identity with them; the app simply requests public data:

Weather: Open-Meteo, plus a keyless IP-based location lookup (ipapi.co) so the app can show local weather without a location permission.
Radio: the Radio Browser community directory.
Trivia: the Open Trivia Database.
Other Discover features: world news (public RSS feeds), Word of the Day (dictionaryapi.dev), recipes and sports (public content APIs), NASA’s picture of the day, and podcast / audiobook directories — each simply requests public content.
Demo clips, artwork & images: openly-licensed demo media (e.g. the Blender Foundation open movies and the Internet Archive), and playlist logos / artwork which load directly from their image hosts.
Payments (website only): Stripe processes any subscription payment on our website. The app itself does not take payments and does not contact Stripe.
Crash reporting: the released app has crash / error reporting turned off — no error or diagnostic data is sent to any third party from the Play Store build.

These providers see only the request itself (including your IP address, as with any website); we do not send them your account or personal data.

4. Security

Data the app collects about you is sent to cobratvnz.com over an encrypted (HTTPS) connection. Separately, some IPTV streams you add yourself may use a plain (unencrypted) connection — that is a property of your provider’s stream and is outside the app’s control.

5. Retention & deletion

You can delete your data at any time:

In the app: Settings → About → Delete my data.
On the web: cobratvnz.com/delete-data.html

Deletion removes your device record (identifiers, last IP, country/ISP, diagnostics), your saved playlists and their stored credentials, and this device’s activity log. We retain a one-way (irreversible) fingerprint hash used solely to prevent free-trial abuse, and a record of an active paid subscription where one exists, as permitted for fraud prevention and to honour your purchase.

6. Children

CobraTV Pro is intended for general audiences and is not directed at children under 13.

7. Changes

We may update this policy; material changes will be posted on this page with a new date.

8. Contact

Questions or requests: support@cobratvnz.com